Restoring Stability: A Save the Dream Ohio Initiative Counselors

Bringing Restoring Stability: A Save the Dream Ohio Initiative assistance to homeowners who need it most.

Housing Counseling Agencies are critical to the success of Restoring Stability: A Save the Dream Ohio Initiative. It is the housing counselor's responsibility to work with homeowners, determine their eligibility for each of the four Restoring Stability programs and recommend the best program or programs to meet each homeowner's unique needs. While Restoring Stability limits counseling to intake and triage, housing counselors perform a variety of duties, including helping applicants submit their information, verifying eligibility, and assembling all documentation necessary for the homeowner to receive assistance. Counselors are also preparing and submitting proposed action plans to OHFA and assisting homeowners through the closing process.

 

New Announcements

• Restoring Stability Participating Mortgage Servicers (548 KB Adobe PDF File)
• OHFA Contact Information for HCAs (513 KB Adobe PDF File)
• Payment Schedule for Restoring Stability Files: Delinquent Tax Only (209 KB Adobe PDF File)
• November 2011 HHF Survey Results (1 MB Adobe PDF File)
• 2012 New Term Sheet Matrix (94 KB Adobe PDF File)

HHF Counselor Webinars

• 2012 Counselor Training Presentation (4.16 MB Adobe PDF File)
• Restoring Stability Counselor Webinar – May 16, 2012 (412 KB Adobe PDF File)
• –  Topics included the Universal Counselor Status Project
• Restoring Stability Counselor Webinar – April 25, 2012 (319 KB Adobe PDF File)
• –  Topics included OHFA Contact Information, Delinquent Property Taxes, Age of Required Documents, and Counselor Statuses
• Restoring Stability Counselor Webinar – April 11, 2012 (966 KB Adobe PDF File)
• –  Topics included the resubmission process, delinquent property taxes, Non-Borrower Income, Resubmission After Bankruptcy
• Restoring Stability Counselor Webinar – April 4, 2012 (759 KB Adobe PDF File)
• –  Topics included the resubmission process, income limits and delinquent property taxes
• Administrator Meeting Presentation – March 27, 2012 (451 KB Adobe PDF File)
• –  Topics included achieving our goal, counselor and homeowner status definitions, and delinquent property taxes
• Restoring Stability Counselor Webinar – March 7, 2012 (728 KB Adobe PDF File)
• –  Topics included no income, outreach and sheriff sales guidelines

Counselor Materials and Resources

To help you successfully assist OHFA in administering Restoring Stability funds, we've prepared a Counselor Kit including additional detailed information on all four Restoring Stability: A Save the Dream Ohio Initiative programs along with policies and supplemental directives for housing counseling agencies.

HCA Invoicing & Compensation

• 2012 Payment Calendar (430 KB Adobe PDF File) – added 11/10/2011
• HHF Counselor Intake & Triage Invoice Only (29 KB Excel File) – updated 4/23/2012
• HHF Counselor Monthly Invoice (29 KB Excel File) – updated 4/23/2012
• Status Request Form (12 KB Excel File) – added 12/2/2011

Counselor Manual and Recent Bulletins

• Restoring Stability Housing Counselor Manual (updated 10/24/2011) (6.55 MB Adobe PDF File)
• –  Program details, training manual, and resource manual
• HCA Invoicing Bulletin (571 KB Adobe PDF File) – added 4/23/2012
• Document Aging Bulletin (205 KB Adobe PDF File) – added 4/23/2012
• Delinquent Property Taxes and Rescue Payment Assistance (252 KB Adobe PDF File) – added 4/18/2012
• 2012 Restoring Stability Income Limits by County (207 KB Adobe PDF File) – added 4/4/2012
• Guidance for Treatment of Unusual Income (83 KB Adobe PDF File) – added 7/26/2011
• Eligible Mortgage Product Clarification (81 KB Adobe PDF File) – added 7/26/2011
• Signatures on Documents (87 KB Adobe PDF File) – updated 1/31/2012
• Repayment Obligations for Refinances (273 KB Adobe PDF File) – added 9/13/2011
• Reporting Restoring Stability Clients on HUD 9902 (229 KB Adobe PDF File) – added 9/16/2011
• HHF Mailboxes (99 KB Adobe PDF File) – updated 1/31/2012
• Co-Habitant Income (96 KB Adobe PDF File) – added 11/4/2011
• Self-Employment Income Procedures (113 KB Adobe PDF File) – added 11/21/2011
• 2011-2012 FHA Mortgage Limit (135 KB Adobe PDF File) – added 12/7/2011
• Homeowner Contribution with Mailing Instructions for Homeowner Contributions (221 KB Adobe PDF File)

Participating Servicers and Closing Docs

• Closing Record Types (43 KB Adobe PDF File) – updated 11/3/2011
• Restoring Stability Participating Mortgage Servicers (548 KB Adobe PDF File) – updated 5/7/2012
• Restoring Stability Closing Fact Sheet: Final Steps for Receiving Assistance (140 KB Adobe PDF File)
• Mortgage Payment Transition Letter – Without Modification (59 KB Adobe PDF File) – updated 12/8/2011
• Mortgage Payment Transition Letter – With Modification (328 KB Adobe PDF File) – updated 12/8/2011

Forms

• Application Following Bankruptcy Form (260 KB Adobe PDF File) – added 4/18/2012
• New Term Sheet Submission Form (150 KB Adobe PDF File) – added 2/15/2012
• Homeowner Contribution Form (57 KB Adobe PDF File) – updated 2/15/2012
• Self-Employment Income P&L Form (18 KB Excel File) – updated 11/21/2011
• Co-Habitant Income Form (131 KB Adobe PDF File) – updated 11/2/2011
• Submission Checklist for Counselors (78 KB Adobe PDF File) – updated 10/13/2011
• Notification of Change to Income Form (121 KB Word File)
• Request for Eligibility Review & Appeals (87 KB Adobe PDF File)
• Request for Program Review (87 KB Adobe PDF File)
• –  Utilize the two interactive PDF requests forms above and then submit the reviews to OHFA via the email button located at the bottom of each form.

Save the Dream Ohio Call-Back Report

Save the Dream Ohio operators are taking daily calls from homeowners looking to avoid foreclosure. Those homeowners are referred to housing counseling agencies each day. You may follow the link below to view the SDO Call-Back Report for your agency. Please review the SDO Call-Back Report daily to ensure all homeowners receive an initial call from your agency within 48 hours. Your agency may update the information in the report so that OHFA Consumer Advocacy staff can determine whether or not your agency has had the opportunity to contact your assigned homeowners.

• SDO Call-Back Report Login